Privacy Policy
This Privacy Policy was last revised on March, 2025.
Table of Contents
1- Introduction
Welcome and thank you for joining our training Snoezelen for Kids™.
We created this training to make worldwide this knowledge and to offer a better future to our kids. We want you to know that we (“we”, “us”, “website”) are fully transparent about all the data that are used or collected in this website. We respect your privacy and want you to understand how we collect and use data about you. Our practice related to the data collection and your rights regarding your personal data are described in this section.
This Privacy Policy applies when you visit our website, create an account for the training purchase, and log in to the website.
You agree explicitly to the terms of this Privacy Policy by buying our training.
As a general rule, individuals under 18 or under the required age to consent to online services (e.g., 13 in the US, 16 in Ireland) cannot create an account or use the Services. In case we discover personal data from a person below this age, we will take appropriate steps to delete it.
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2- Information We Collect
We collect and store the necessary information directly from you when creating your profile, when managing your purchase, when we provide you a secure access to our training or when you contact our support team.
2.1 Personal information
Name, email address, password (encrypted), country of residence
2.2 Payment data: They are processed directly by secure third-parties: Stripe or PayPal.
We collect the necessary data when you make the purchase, such as your name, billing address, and ZIP code. Those data are used to process your order and you may choose to save them optionally to process future orders.
When you buy our training, you must provide certain payment and billing data directly to our payment service providers (Stripe or Paypal) which includes your name, credit card information, billing address, and ZIP code. If anything comes to change, our Privacy Policy will be updated. For security, we do not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
2.3 Navigation data
We use cookies which are stored in your browser to gather, store, and share information about your activity on our website. These cookies help us remember details from your visits, such as your preferred language, and enhance your overall browsing experience by making the site more user-friendly.
With our service providers such as Google Analytics and third-party advertisers, use cookies, to monitor and analyze how you interact with our services. These tools automatically collect certain system and usage data when you access our platform.
We use various types of data collection tools to serve specific purposes:
Strictly Necessary: These tools are essential for accessing and using our website. They enable core functions such as logging in, accessing content, securing the platform, preventing fraudulent logins, and detecting unauthorized use or abuse of accounts. As they are critical for the proper functioning of our services, disabling them may result in parts of the site becoming inaccessible or malfunctioning.
Analytical Cookies: We use analytical cookies to understand how visitors interact with our website. These cookies help us analyze important metrics such as:
- Number of visitors
- Bounce rate and session duration
- Traffic sources (search engines, social media, referrals, etc.)
We may enhance our website by other tools or additional cookies in the future. The necessary updates will be done to reflect the changes.
2.4 Contact and Support
You may need support, report a problem, or have any question about our training or how to make a purchase regardless whether you have created an account, we collect your data such as name, email address, messages, location in order to provide you answers.
3- For what we use your data
Your data are used to provide you access to our training, to communicate with you, to troubleshoot issues, to provide you with support if requested.
The data collected through your use of our website are used to:
- Account creation
- Process payments by third parties (Stripe or Paypal)
- Process your requests and order
- Provide and administer your use of our website and issue completion certificates
- Sending you administrative messages and information
- Responding to your questions and concerns;
- Sending you information, (email or text messages), rewards programs, new services, new features, promotions
- Soliciting feedback from you to improve our training and develop new products, services, and features
- We may need to analyze trends and traffic, track purchases, and track usage data
4- Do we share your data and with who?
We value your privacy and do not share or sell your data with third parties, except in the following circumstances:
- Payment Processing: To securely process transactions, we work with trusted third-party providers such as Stripe and PayPal.
- Compliance with Legal Obligations: If required by law, we may disclose your information to comply with regulatory or legal authorities.
5- Your rights
You can choose to not provide us with your information; however, some services cannot be performed without your information, such as account creation, responding to your requests.
You are able to access and update your data or delete your account at any time. You can directly log into your account to update your information.
To delete your account, visit your profile settings and delete your account.
Please be aware that after you may have deleted your account, certain data may be retained if we have a legitimate purpose to do so, in compliance with applicable laws and regulations. We may disclose certain data after your account has been deleted to fulfill legal or regulatory obligations.
To request access to, correction of, or deletion of your personal data, please use our online website or contact us directly via email at: contact@snoezelenforkids.com
Otherwise, feel free to contact us if you have any questions related to your data, your rights or how we use it, at: contact@snoezelenforkids.com
6- Specific regulations
We are fully committed to respecting and adhering to data protection laws and regulations in all the regions where our users reside. Below is a summary of user rights and our compliance efforts under key regulations:
-California Users
- California Consumer Privacy Act (CCPA):
- Right to Know: Access categories and details of personal data collected.
- Right to Correction: Request correction of inaccurate personal data.
- Right to Deletion: Request deletion of collected personal data.
- Right to Non-Discrimination: No penalties for exercising CCPA rights.
- Right to Opt-Out: Decline the sale or sharing of personal data, including cookie-based data.
To exercise your rights, please email us at : contact@snoezelenforkids.com
– Nevada Users
Our website does not share your personal data or information and we do not sell them. However, Nevada residents have the right to request that we refrain from selling their covered personal information. You can make this request by emailing us at:
To opt out, email: contact@snoezelenforkids.com
– Australian Users
- Right to file complaints with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Email: enquiries@oaic.gov.au
- Phone: 1300 363 992
- Mailing Address: GPO Box 5218, Sydney NSW 2001
Complaints submitted to us at contact@snoezelenforkids.com will be addressed within 30 days.
– European Economic Area (EEA), UK, and Switzerland Users
- Data Protection Rights (GDPR):
Right to Access: Request data in a portable format.
Right to Rectification, Erasure, or Restriction: Correct, delete, or limit processing of personal data.
Right to Object: Opt out of data processing.
- Cross-Border Data Transfers:
Data processed outside the EEA, UK, and Switzerland under Standard Contractual Clauses (SCCs).
Transfers comply with the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks.
Complaints may be lodged with local supervisory authorities.
- Data Privacy Framework (EU-U.S., UK, Swiss-U.S.)
Adherence to Privacy Framework Principles for data transfers to the U.S.
Oversight by the U.S. Federal Trade Commission (FTC).
For concerns or complaints, contact: contact@snoezelenforkids.com
We ensure compliance with regional privacy laws while maintaining transparency and user trust.