Terms of Use
These Terms of Use were last revised on March, 2025.
As a specific rule, if you are a U.S. or a canadian residents, by accepting these terms, all disputes with us must be resolved either in small claims court or through binding individual arbitration only. The right to participate in any class actions or to have claims decided by a jury iswaived, Please refer to the dispute resolution section for more details.
TheseTerms of Use govern the use of our website and access to online learning. By purchasing our training or by using the website, you agree to all the terms.
Table of Contents
3- Payments Payment Obligations and Refund Limitations
3.1 Content Pricing and Promotions
3.2 Payment Methods and Processing
4- User Responsibilities and Conduct
5- IntellectualProperty and Usage Rights
6- Platform RightsRegarding Content
7- Risks and Platform Limitations
8- Content Removal and AccountTermination
9- Disclaimers for External Links and Interactions
11- Payments and PurchaseTerms
12- Miscellaneous Legal Provisions
12-1 Agreement to the Terms
12-3 Limitation of Responsibility
12-4 Law and Jurisdiction
12-5 Non-TransferableAccounts
12-6 Independent Relationship
12-7 Communication of Notices
13-2 Applicable Law and Jurisdiction
13-3 MediationBeforeLitigation
13-7 Changes to Dispute ResolutionTerms
13-8 Improper Initiation of Proceedings
1- Account use
An account is required to purchase, access
You must provide accurate and complete information, including a valid email address.
You are fully responsible for your account and any actions taken using it, including unauthorized access.
You cannot transfer or use someone else’s account.
Access to an account will not be granted without proof of ownership.
Accounts will be closed upon the death of the user.
Sharing your account login credentials is prohibited.
You must notify the Support Team if you suspect unauthorized use of your account.
Users must be at least 18 years old to create an account, or meet the legal age requirement for online services in their location.
Accounts created by users under the minimum age will be terminated.
You can delete your account at any time, with details provided in the Privacy Policy.
2- Lifetime access
We grant you access for 12 months immediately after your purchase.
After 12 months, your account will be deactivated automatically. We consider that our training can be completed in a few weeks.
However, our offer can evolve along with our website. In this case, if we propose other trainings, and you purchase another one, your account will not be deactivated and will be extended for 12 months.
3- Payments Payment Obligations and Refund Limitations
By completing a payment on our website, you confirm the use of a valid payment method. Please note that payments are final, and no refunds will be issued after completion.
3.1 Content Pricing and Promotions
Content pricing is set according to our internal policies and promotional campaigns. Discounts and offers are displayed directly on the website and apply only during specified promotional periods. The price you see at checkout is the final price for your purchase.
All prices are presented exclusively in U.S. dollars. Other currencies are not supported.
For users in regions subject to applicable taxes (e.g., sales tax, VAT, or GST), we calculate and remit these taxes to the relevant authorities. Depending on your region, taxes may either be included in the displayed price or added during checkout.
3.2 Payment Methods and Processing
You agree to pay all fees associated with your purchase and authorize us to charge your chosen payment method, such as credit cards, direct debits, or mobile wallets. To provide a secure and seamless payment experience, we collaborate with payment service providers. Please refer to our Privacy Policy for further details.
By making a purchase, you confirm that your payment method is active and authorized. If a payment attempt fails but you are granted access to the purchased content, you agree to settle the outstanding fees within 30 days of receiving a notice from us. Failure to pay may result in revoked access to the content.
3.3 Refund Policy Overview
Refunds are not offered after a payment has been processed as it is explicite by Article L221-28 of the French Consumer Code.
In cases where a payment method fails or fraudulent activity is identified, we reserve the right to block access to the relevant content and take necessary measures.
4- User Responsibilities and Conduct
Users are required to use this website solely to purchase and access the e-learning program provided. You are responsible for your actions on the website, and any misconduct, including attempts to disrupt services or misuse the program, may lead to account termination.
You must comply with applicable laws while using the website. Any attempts to access or use the program for unlawful purposes are strictly prohibited. The website reserves the right to take necessary actions, including restricting access or suspending accounts, for any violations.
5- Intellectual Property and Usage Rights
The e-learning program provided on this website is protected by intellectual property laws. Your purchase grants you a limited, non-transferable, and revocable license to access and follow the program within the website. Copying, redistributing, or using the program beyond the scope of this license is prohibited.
The website retains all ownership and intellectual property rights to the e-learning program. If you identify any copyright or intellectual property violations, you may notify us for further review.
6- Website Rights Regarding Content
While using the website, you may interact with features such as course materials, quizzes, and progress tracking. The website reserves the right to modify, update, or adapt any interactive features to enhance user experience or ensure compliance with technical requirements.
The website may display your progress or engagement data for personalized recommendations or website improvements. By using the service, you acknowledge and agree to these uses.
7- Risks and website Limitations
The website provides access to the e-learning program as-is and does not guarantee that the content will meet all user expectations. The program is designed for general educational purposes, and the website is not liable for any outcomes resulting from your application of the content.
By using the website, you accept any risks associated with technical issues, interruptions, or other factors that may temporarily impact access to the program.
8- Content Removal and Account Termination
The website reserves the right to terminate your account or restrict access to the e-learning program for reasons including, but not limited to, violations of these terms, fraudulent activity, or non-compliance with payment requirements. No refunds will be provided in such cases.
Upon termination, your access to the program will be revoked, but the website assumes no liability for any resulting inconvenience.
9- Disclaimers for External Links and Interactions
The website may include links to third-party resources for supplementary information. However, it does not endorse or assume responsibility for the content or practices of external websites. Users are encouraged to review the terms and conditions of linked resources independently.
The website is not liable for any issues arising from your interactions with third-party resources or external links provided within the program.
10- Ownership rights
This website provides a service that allows you to purchase access to an e-learning program. By using this website, you agree to the following terms:
- The website is the exclusive property of the company. It is protected by copyright, trademark, and applicable national and international laws.
- Certain features of this website, such as plugins or themes, may be owned by third parties and are subject to their respective licenses. The company does not claim ownership over third-party components.
- You may not use the company’s branding—such as logos, domain names, or trademarks—without written permission.
- Any feedback or suggestions you provide may be used by the company to improve services without obligation or compensation.
To ensure the security and functionality of the website, you agree not to:
- Access, modify, or use non-public areas of the website, its plugins, or its technical infrastructure.
- Exploit vulnerabilities in WordPress, plugins, themes, or hosting services. Instead, report any bugs or issues to the company immediately.
- Introduce malicious software (e.g., viruses), overload systems, or engage in actions that disrupt website operations.
- Send misleading or false communications pretending to represent the company.
- Use bots, scraping tools, or similar technologies to interact with the website without permission.
- Manipulate or interfere with the purchasing process.
By using this website, you agree to these terms. If you have any questions, please contact us before proceeding with your purchase.
11- Payments and Purchase Terms
When purchasing the e-learning program, you agree to pay the one-time fee displayed at checkout. Taxes may apply based on your location and will be calculated during the payment process. To complete your purchase, you must create an account on our website. This account allows you to access your purchase details.
11.1 Refund Policy
Payments are final and non-refundable. Refunds are not offered after a payment has been processed as it is explicite by Article L221-28 of the French Consumer Code.
11.2 Payment Authorization
By providing your payment details, you authorize us (and our payment processors) to charge your selected payment method for the total amount displayed at checkout.
11.3 Pricing and Taxes
We reserve the right to adjust the price of the e-learning program at our sole discretion. However, the price at the time of your purchase is final and will not be affected by future changes. Taxes are calculated based on your location and applicable laws.
12- Miscellaneous Legal Provisions
12.1 Agreement to the Terms
By creating an account, making a purchase, or using our website, you agree to these Terms of Use, forming a legally binding agreement. If you do not agree, do not register, purchase, or use the website.
If you are acting on behalf of an organization, you confirm that you have the authority to bind the organization to these terms. These terms constitute the entire agreement between you and us regarding your use of the website.
12.2 Limitation of Responsibility
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or the linked e-learning program. Our total liability is limited to the amount you paid for the e-learning program.
12.3 Law and Jurisdiction
These terms are governed by the laws of France, without reference to conflict of law principles. Any disputes arising from these terms or your use of the website will fall under the exclusive jurisdiction of the courts of Paris, France.
12.4 Non-Transferable Accounts
Your account and rights under these terms are personal and non-transferable. We may assign our rights under these terms to another entity at our discretion.
12.5 Independent Relationship
These terms do not create a partnership, employment relationship, or agency relationship between you and us.
12.6 Communication of Notices
We may send you legal notices via the email address associated with your account. You may send any notices to contact@snoezelenforkids.com
13- Dispute Resolution
Our goal is to resolve disputes amicably and efficiently. If you have any concerns, we encourage you to contact us before pursuing formal legal action. This section outlines the process for resolving disputes related to your use of our services.
13.1 Informal Resolution
Before initiating legal proceedings, you agree to attempt to resolve disputes with us informally. The party initiating the dispute must provide a written statement outlining:
- Full name, mailing address, and email address.
- A description of the issue and a proposed resolution, including any monetary claims and their calculation.
This statement should be sent via email to contact@snoezelenforkids.com or by certified mail to the company’s legal address in France: 1 rue de Stockholm, 75008 Paris.
Both parties will engage in good faith efforts to resolve the issue within 60 days of receiving the statement.
13.2 Applicable Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of France. Any disputes that cannot be resolved informally or through mediation shall fall under the exclusive jurisdiction of the courts of Paris, France unless otherwise required by mandatory consumer protection laws in your country of residence.
13.3 Mediation Before Litigation
If informal resolution fails, and before initiating formal legal action, you may (and for disputes above €5,000), you must refer the matter to a mediation procedure in accordance with French law. The mediator will be chosen jointly or, failing agreement, appointed by the courts.
You may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.
13.4 Small Claims Court
If applicable under French law, you may bring disputes in the French equivalent of small claims court (juridictions de proximité) in your place of residence or our registered location.
13.5 Class Actions
Disputes must be brought individually and not as part of a collective, class, or representative action. Courts or mediators are not authorized to consolidate claims or oversee class proceedings.
13.6 Costs and Fees
Each party will bear its own costs and legal fees unless otherwise determined by French law or the court or mediator.
13.7 Changes to Dispute Resolution Terms
We may update this section. If changes occur, you may reject them within 30 days by providing written notice to us at contact@snoezelenforkids.com.
Rejection will revert to the terms in effect at the time you last accepted these Terms.
13.8 Improper Initiation of Proceedings
If a party initiates legal proceedings in violation of this section, the other party may seek dismissal and recover costs and legal fees incurred in defending against improperly initiated claims.
14- Updates to These Terms of Use
We may update these Terms of Use periodically to clarify our practices or to reflect new features, services, or legal requirements. We reserve the right to modify these Terms at any time, in our sole discretion. If we make significant changes, we will notify you using prominent means, such as:
- Sending an email to the address associated with your account.
- Posting a notice directly on our website or through our services.
Unless otherwise stated, updates or modifications will become effective upon publication. We encourage you to review these Terms regularly to stay informed about any changes.
By continuing to use our services after the changes come into effect, you acknowledge and accept the updated Terms. The revised Terms will replace and supersede any prior versions.
15- Contact
If you have any questions, concerns, or feedback regarding these Terms or on our website, please feel free to contact us. We are always happy to assist you.
Email: contact@snoezelenforkids.com